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Topics Map > University of Chicago > IT Services > Phones & Internet Connections > Wireless

Wireless - Guest Network FAQ

This article explains answers to a set of frequently asked questions regarding the Guest Wireless Network.

What is the Guest Wireless Network?

Is the Guest Wireless Network for me?

How do I access the Guest Wireless Network?

Who can create an account for the Guest Wireless Network?

How many devices can connect to the Guest Wireless Network with one guest ID?

How long may a device stay connected to the Guest Wireless Network?

How many accounts may I create?

Are there device or operating system limitations?

What is the IP address range of Guest Network?

How do I connect to the Guest Network with an iPhone or an iPad?

How do I connect to the Guest Network with an Android phone or tablet?


What is the Guest Wireless Network?

The Guest Wireless Network, also known as Guest Network or GuestNet, allows campus guests and visitors access to the wireless network when on campus for web, email, and communications needs. It is one of several means by which guests may connect to campus. Please see Related Documents at the bottom of this page for other options.

Is the Guest Wireless Network for me?

The Guest Wireless Network is one of several means by which guests may access the campus network. It is the only one which can be sponsored directly by faculty and full-time staff. However, it does not offer access to campus resources. If a guest should be granted appropriate access to authorized campus systems, they will need alternatives that a department trusted agent must provide. See the article Trusted Agent (TAG) Program Procedures for more details.

How do I access the Guest Wireless Network?

You will need a faculty or staff sponsor who will send your login information. If you have your login information, you may connect your wireless device to uchicago-guest and refer to the instructions provided at How do I connect to the Guest Network with an iPhone or an iPad? or How do I connect to the Guest Network with an Android phone or tablet? in this article.

Who can create an account for the Guest Wireless Network?

Current faculty and full-time staff are eligible to create Guest Wireless Network accounts. Sponsorship is not available at this time to students, medical center employees, or part-time staff of the university.

How many devices can connect to the Guest Wireless Network with one guest ID?

Up to three independent devices may simultaneously connect based on their MAC address. There is no fixed limit on the number of devices that can be used in rotation.

How long may a device stay connected to the Guest Wireless Network?

A device may stay connected to the network for up to eight hours at time before the login session times out. After eight hours, the guest will need re-enter the GuestNetID and password, provided by their sponsor.

How many accounts may I sponsor?

Faculty and Staff

Faculty and full-time staff maybe sponsor up to twenty active accounts at a time. These accounts may remain active a maximum of fourteen days.

Students

Students are not permitted to sponsor guest wireless network accounts.

Are there device or operating system limitations?

In general, any device that natively supports wireless networking will work with the Wireless Guest Network. That includes laptop computers, smartphones (iOS, Android, or Windows), and wireless tablets such as the iPad. However, IT Services does not officially support the Wireless Guest Network for use with versions of Apple OS X older than 10.9 and versions of Windows older than Windows 7, although the network may still work with those operating systems.

What is the IP address range of Guest Network?

The UChicago Guest Network IP address range is independent of the standard campus network and therefore not published.

How do I connect to the Guest Network with an iPhone or an iPad?

Go to Settings > Wi-Fi. At Choose a Network... select uchicago-guest.

How do I connect to the Guest Network with an Android phone or tablet?

You must be using Android version 2.1 or higher

  1. Go to Settings > Wireless and Networks > WiFi Settings.
  2. If you do not have wireless enabled, select the checkbox or toggle on the right.
  3. Select uchicago-guest.
  4. Your device should connect to the Guest Wireless Network automatically.
  5. Launch your web browser and go to any site.
  6. The network will redirect you to the UChicago Guest Wireless Network authentication page.
  7. Enter the GuestNetID and password your sponsor provided.
  8. You will only need to enter your GuestNetID or password again if you disconnect from the network.



Keywords:GuestNet, guest-network, sponsored, access, sponsor, uchicago-guest   Doc ID:55867
Owner:Brian N.Group:University of Chicago
Created:2015-09-02 14:19 CDTUpdated:2017-06-19 06:47 CDT
Sites:University of Chicago, University of Chicago - Sandbox
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